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Telephone Answering Services

F.A.Q. Answering Service

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Live! Telephone Order Processing

Allows any business to increase sales...

Allows any business to increase sales by taking telephone orders 24 hours per day, seven days per week.

 

Specially trained operators...

Specially trained operators handle calls professionally and accurately with state of the art software.

 

Customized call intake screens...

Call intake screens and on line instructions are customized for each client to accommodate individual requirements.

 

Automatic computations...

All computations for merchandise totals, sales tax, shipping costs, etc. are done by the system to eliminate errors.

 

On line inventory listings...

On line inventory listings are available for assisting customers who don't have full information on the product they are inquiring about.

 

On line help for customer questions...

On line help allows operators to use client provided information to answer the most frequently asked questions accurately and completely.

 

Checks...

Checks can be guaranteed or processed for purchases.

 

Credit Card Transactions...

Credit card transactions can be stored for batch processing on a daily basis.

 

Fees...

Monthly fees are determined by the services required. Clients pay only for the features they use.

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